FREQUENTLY ASKED QUESTIONS

Everything You Need to Know About the SLG GOLD Programme

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SLG Gold Frequently Asked Questions - Everything You Need to Know
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Frequently Asked Questions

Find straightforward details about SLG GOLD’s gold savings scheme, including enrolment, payments, duration, eligibility, gold bonus, KYC, and programme conditions.

The minimum payment required to enrol in the programme is ₹100.

Yes. Customers can make multiple advance payments according to their preferred amount and frequency during the programme period, subject to the applicable scheme conditions.

The programme allows customers to make payments according to their choice and convenience. The applicable scheme conditions should be followed.

The SLG GOLD programme has a 12-month programme period.

The brochure states that customers become eligible to purchase selected gold coins after completing the applicable minimum period, with eligibility beginning from 6 months and continuing through the applicable period.

Eligible customers may receive an instant gold weight bonus based on the applicable scheme conditions and the period for which the advance amount has been held.

No. The advance amount paid under the programme is not eligible for interest.

Yes. A nominee can be appointed by submitting the required KYC details for both the customer and nominee. Special provisions apply for minors.

Any remaining advance balance is not refunded in cash and may be adjusted against the eligible purchase, subject to the scheme terms.

According to the scheme terms, if no purchase is made within 12 months from enrolment, the customer's advance amount will be refunded subject to the applicable conditions.

GST and any applicable government levies at the time of delivery are borne by the customer.

Yes. Customer photo identification will be verified at the time of delivery.

The brochure states that there shall be no benefit for accumulation beyond 330 days.

The scheme terms state that disputes are subject to the jurisdiction of the competent court in Chennai.

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